Electric Utility Operations

Restore Faster. Comply Automatically.
Predict Before It Fails.

The average European distribution network was built for one-directional power flow in the 1970s and 1980s. Now it handles rooftop solar backfeed, EV charging demand spikes, and battery storage dispatch , all on infrastructure approaching end of design life. EURELECTRIC reports that European DSOs require EUR 400 billion in grid investment over the next decade. Argus converges grid operations, SCADA monitoring, and compliance automation into unified operational intelligence that cuts SAIDI by 15-30%, reduces restoration duration by 20-40%, and generates NIS2 and national regulator audit evidence automatically.

From feeder topology tracing to storm restoration coordination, Argus provides the intelligence that keeps EN 50160 power quality targets and CEER reliability benchmarks within reach.

47%
faster storm restoration through AI-optimised crew routing
100%
NIS2, ENTSO-E, and national regulator audit readiness
72hr
advance failure prediction via DGA and loading analysis
<2s
SCADA telemetry ingestion and display latency

See Your Grid. Trace Every Path. Isolate in Seconds.

Network topology is the foundation of grid operations , and it is where most DSOs struggle. Legacy GIS models lag behind field conditions by weeks. Paper switching orders take 15-20 minutes to create. Operators rely on mental models of circuit configurations that break down during mutual aid events when visiting crews have zero system knowledge. Argus maps every feeder, switch, recloser, ring main unit, and connection point in real time, continuously updated from SCADA/DMS and field crew reports. Your operators can trace faults, simulate isolation sequences, validate load transfer capacity, and generate switching orders in seconds , not minutes.

All feeders energised, normally-open and normally-closed switches in their standard positions, load balanced across phases within 10% tolerance. Real-time monitoring of current flow, voltage levels per EN 50160, power factor, and transformer loading at every node. Phase imbalance alerts trigger before neutral overloading causes equipment damage.

Substation A
energized
Feeder 101
energized
Feeder 102
energized
Switch SW-44
closed
Load Centre 1
serving
Load Centre 2
serving
Real-time network tracing from any device to source substation with phase identification
Impedance-based fault location narrowing search area to 500-metre segments
Switching order generation with safety validation , no parallel paths, no overloads, no energising of grounded circuits
Load transfer capacity calculations accounting for conductor ampacity, transformer ratings, and voltage drop limits per EN 50160
Planned outage simulation showing exact customer impact before the first switch is opened
GIS-integrated asset visualisation synced with SCADA/DMS state in real time , not batch-updated overnight

Every Reading. Every Alarm. One Dashboard.

SCADA data drives grid operations, but most DSOs suffer from alarm floods that desensitise operators , ISA-18.2 and IEC 62682 studies show that operators miss 15-20% of actionable alarms when alarm rates exceed 6 per hour. Argus integrates telemetry from RTUs, IEDs, and smart metre head-end systems into a unified operational view with IEC 62682-aligned alarm management that suppresses the noise and surfaces the signals your operators need to act on.

SCADA
LIVE
Bus Voltage
20.1kV
Nominal: 20.0 kVnormal
Feeder Current
342A
Nominal: 400 Anormal
Real Power
8.2MW
Nominal: 10.0 MWnormal
System Frequency
50.01Hz
Nominal: 50.00 Hznormal
Power Factor
0.97pf
Nominal: 0.95 pfnormal
Transformer Load
78%
Nominal: 85 %warning

Active Alarms

Critical0

Immediate operator action required. Equipment damage imminent, safety risk to personnel, or protection system failure. Audible alert and screen flash per IEC 62682 priority 1 standards.

Major2

Significant deviation from normal operating parameters. Equipment operating beyond thermal limits or approaching protection relay settings. Prompt investigation within 15 minutes.

Minor7

Abnormal condition noted , parameter outside optimal range but within equipment rating. Monitor for trend escalation. Address during current shift if resources allow.

Informational24

Status change logged. Device state transition, scheduled event completion, or communication restoration. No operator action needed , archived for event reconstruction.

The Metrics Your Regulators Measure. Tracked Automatically.

Reliability indices are the scorecard your national energy regulator uses to evaluate distribution performance, set incentive mechanisms, and determine revenue allowances. Manual calculation from spreadsheets introduces errors and delays. Argus calculates SAIDI, SAIFI, and CAIDI continuously from live outage data per CEER methodology , with national-variant metrics (CI/CML for UK, END for France, ASIDI for Germany), and automated report formatting for your specific national regulator filing template.

Jurisdiction:

When the Storm Hits, Your Intelligence Should Already Be Working.

ECMWF data and European Environment Agency reports show that weather-related natural disasters across Europe have increased by 80% since the 1980s. Atlantic windstorms (Storms Ciaran, Eunice, Lothar), Central European flooding, and Nordic ice events routinely cause damage costing EUR 1-10 billion per event. The difference between restoring in 3 days and 7 days is not just customer frustration , it is the difference between meeting your regulatory CI/CML targets and facing revenue deductions from your national regulator. Argus transforms storm response from a reactive scramble into a coordinated, intelligence-driven restoration operation that starts 72 hours before the first outage.

Atlantic Windstorm
Ice Storm
Thunderstorm
Heat Wave
Central European Flooding
Nordic Winter Storm
Mediterranean Storm
72-48 hours before

Weather Monitoring

ECMWF forecast integration, EUMETSAT satellite data, and proprietary storm severity models estimate potential outage counts by circuit, substation, and district. Historical correlation: 20mm of ice accumulation = 15-25% of overhead customers affected. Wind gusts above 100 km/h with trees in leaf = 8-12% outage rate on exposed feeders.

48-24 hours before

Pre-Positioning

Line crews, tree crews, and damage assessors staged at predetermined locations in the projected impact zone. Parts inventory (transformers, poles, crossarms, conductor) verified against damage model predictions. EU Civil Protection Mechanism mutual aid activated when forecast severity exceeds internal crew capacity by 30%+. Contractor and mutual aid ETAs tracked in real time.

During event

Storm Impact

Real-time outage tracking from smart metre last-gasp data, SCADA relay operations, and customer contact centre calls. Automated outage grouping clusters individual metre events into device-level outages. Customer-facing outage map updated every 60 seconds with accurate affected areas and initial restoration estimates. Vulnerable customer notifications trigger immediately.

0-6 hours after

Damage Assessment

Field patrol routes optimised by outage density and road accessibility. Damage assessors capture structured data , broken poles, downed conductors, failed transformers , via mobile app with photo documentation. Drone imagery integration for inaccessible areas. Priority restoration queue auto-generates from damage assessment data combined with critical facility status.

Ongoing

Systematic Restoration

Restoration prioritised by the trunk-to-lateral principle: restore backbone feeders first to maximise customers restored per crew-hour. Critical facilities (hospitals, water treatment, emergency services) receive priority dispatch. AI-optimised crew routing considers real-time traffic, road closures, and damage accessibility. Restoration estimates refined continuously as damage assessment data flows in , accuracy within 2 hours of actual restoration for 85% of outage events.

Post-restoration

Event Closeout

After-action report generated automatically with CEER-methodology reliability analysis. Regulatory filings prepared for national regulator quality-of-supply reporting with documented crew hours, materials consumed, mutual aid costs, and restoration timeline. Lessons learned captured and fed into pre-positioning models for future events. Total storm cost tracked against pre-event estimates for financial reporting.

Mutual Aid Coordination

When damage exceeds internal capacity, Argus coordinates mutual aid through the EU Civil Protection Mechanism and bilateral DSO agreements , tracking incoming crews from arrival through demobilisation. Visiting crews receive digital work packages with local system maps, switching procedures, and safety briefings through the Argus mobile app in their preferred language. No more paper packets and two-hour orientation sessions. Typical mutual aid events involve 50-500 visiting crews , Argus manages them all from one dispatch board.

Your Grid Deserves Intelligence That Never Sleeps.

The European electricity grid serves 450 million people across interconnected networks spanning 27 Member States. Your piece of that grid faces ageing infrastructure, increasingly severe weather driven by climate change, DER integration complexity, NIS2 cybersecurity obligations, and a workforce where 30-40% of experienced technicians will retire by 2030. Reliability expectations from customers and regulators only move in one direction , up. Operating without unified intelligence means slower restoration, avoidable CI/CML penalties, compliance risk, and preventable asset failures.

Argus provides the operational intelligence platform that transforms electric DSO operations from reactive to predictive , where failures are forecast before they happen, storm response starts before the first outage, and NIS2 evidence generates itself.

The grid that powers communities deserves protection that sees every feeder, every alarm, every threat , and the intelligence to act before the lights go out.

Talk to an Electric Utility Specialist

Deployed on-premise or in EU sovereign cloud. Integrates with existing SCADA/DMS (Siemens, ABB, Schneider Electric, Alstom), OMS, GIS (Esri, Hexagon, Smallworld), and smart metre head-end systems (Landis+Gyr, Itron, Sagemcom, ZIV via DLMS/COSEM). We serve DSOs, TSOs, municipal energy companies, and multi-country utility groups across Europe. Headquartered in Dublin, Ireland , your data stays in the EU.